Privacy Policy

At Southern Design Group we are committed to providing our valued clients with the best possible customer service experience. To help us in our personal approach there are some pages on this site that ask for personal details, but please rest assured that we do take your privacy seriously. This Privacy Policy tells you how we use personal information collected on this site. Please read the following information before using the site or submitting any personal information. By using the site, you are accepting the practices described in this Privacy Policy.

Collection of your personal information

There are pages on this site that can be viewed without providing personal information (you are able to view our website without disclosing personal information to us), however, to facilitate future communications you are required to submit personally identifiable information. Any personal information is kept strictly secured and is managed by Tradco business administrators. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

Use of your personal information

We use personal information to allow us to process your service requests, provide access to privileged areas of the website, personalise your visit to our website and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. From time to time you may also receive electronic news from us. At any time you are able to unsubscribe from our correspondence by either selecting the unsubscribe link on each edition, or by contacting us.

Disclosure of personal information

We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by Southern Design Group. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current Australian law.

Use of performance data

Southern Design Group will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our website. Southern Design Group may use such Performance Data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing the Performance Data for any purpose, commercial or otherwise, provided that such Performance Data is stripped of all personally identifiable information.

Other collected information

For each visitor to our site we also collect the following non-personally identifiable information to enable us to provide a dynamic and user-friendly experience to our customers. The information includes but is not limited to your IP address, general geographic locations, browser type, browser version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are on this site.

Cookies

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our website may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies — we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

Security

All security on our website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please contact us.

Policy changes

Southern Design Group reserves the right to make amendments to this Privacy Policy at any time. If any changes are made they will be posted on this page. We encourage you to familiarise yourself with the policies outlined on this page each time you visit our site.

Contacting us
We welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy or would like further information, please contact us.